[Hiring] Customer Service 2.0 @Virtual Vantage Inc

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Role Description

This role involves providing customer service support for leading national brands.

  • Answer and resolve inbound/outbound customer service calls
  • Deliver exceptional service with every interaction
  • Document customer information and call outcomes
  • Follow up to ensure resolution
  • Meet key performance benchmarks

Qualifications

  • High school diploma or GED
  • Excellent phone and typing skills
  • Comfortable navigating software and multitasking
  • Dedicated home workspace and stable internet
  • Windows 11 PC with 8 GB RAM (16 GB RAM preferred)
  • USB headset & wired internet (not needed to apply, but required to start)

Benefits

  • Fully remote position – work from home office
  • Starting pay of $12–$15/hour
  • Flexible self-scheduling
  • Advancement opportunities based on performance
  • Supportive team environment

Company Description

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